Subject: Tech Support Candidate - LaxmiPriya Laxmi
From: LaxmiPriya Laxmi <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 14 Jan 2021 11:44:47 -0500

| | Tech Support Test

Name | LaxmiPriya Laxmi
E-mail | [email-masked]
Phone Number | (011) 9205973649
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Uttam Nagar East, Delhi
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Networking - advance
ERP

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | CBO Infotech | It Executive | 4 jan, 2021 | 18000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Yes
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Firstly, switch "ON" bluetooth icon of your both device, after that search the connection recquest on your mobile phone. After the request appearing accept the request. Thus, mobile has connected to the speaker via bluetooth.
What according to you makes you a good candidate for customer service or technical support job? | I have various soft skills like public relations and so on. And in technology I have 3 years experience in basic and advance networking, outlook, office 365, ERP, Tally, My Sql, and so.
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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