Subject: Tech Support Candidate - sarik gour
From: sarik gour <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 14 Jan 2021 04:45:38 -0500

| | Tech Support Test

Name | sarik gour
E-mail | [email-masked]
Phone Number | (+91) 9759870593
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Okhla new delhi
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

Linux
Networking - basic
Hardware - Basic
Hardware - Advanced

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Apple infotech | Dba | Saterday | 20000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1.Restart my computer.
2.cheak internet connection.
3.check is the website is down for everyone or only me.

Please list the steps to connect a Bluetooth speaker to your mobile phone. | Firstly on my phone bluetooth and device bluetooth and than configure bluetooth search then select speaker in my search list now connected
What according to you makes you a good candidate for customer service or technical support job? | I am in good technical field
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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