Subject: Content Writer Candidate - Aman Singh
From: Aman Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 13 Jan 2021 15:53:25 -0500

| | Content Writer Test

Name | Aman Singh
E-mail | [email-masked]
Phone Number | (+91) 7909073838
Where do you currently live (area) | New Delhi

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | Bracecorp Tech. | Editor | March | 25,000
Previous Employer 2 | Beverly Educations | Content Developer | January | 21,000

Please write a short blog of 300 words on how to manage social media customer service. Below are two reference blogs. Please keep in mind that we want to jump to points straight away instead of wasting words on intro etc. 1. https://blog.hootsuite.com/multilingual-social-media-presence/ 2. http://veracontent.com/2016/11/22/multilingual-social-media/

Internet is the next big thing and it is here to stay. So, it is no surprise that the businesses are going online so that they can reach their customers online because that's where the customers are and that's where the money is. So, it is a wise move to take the business online. So, here are some of the ways by which one can manage their social media customer service:

By engaging with the audience – Audience engagement is one of the best ways to let your services known and also to let the customer know about your own products and the services you provide. But it can also be used to know what the customer wants and what are their demands.
By staying active on social media – It goes without saying that to have a strong social media impression one or the business needs to have a strong social media presence.
Be on more than one social media platforms – There are a number of different social media platforms and all serves different purpose and different customers. So, it is wise to engage them all on the various social media platform to engage all the customers.
Be patient and proactive – Patience is one thing which has lessened since the explosion of social media. People wants instant results and instant replies so one needs be patient when dealing with the customers. But one also needs to be ready for action and reply to the conversation as quickly and as fast as possible because in the world of social media speed is the game.

Please share links to blogs written by you

https://www.gadgetbridge.com/news/devil-may-cry-5-10-things-you-should-know-about/

https://www.gadgetbridge.com/news/twitters-new-change-will-hide-the-tweets-from-public-figures-that-violate-its-community-guidelines/

https://www.gadgetbridge.com/mobiles/apple-to-make-a-100-million-deal-with-japan-display-heres-more-on-it/

https://www.gadgetbridge.com/news/cardiograms-health-monitoring-features-are-now-available-to-all-the-fitbit-users-globally/

https://www.gadgetbridge.com/news/honor-20i-review-a-mid-ranger-with-an-impressive-camera-performance/

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