Subject: Tech Support Candidate - Mohammad Shahid
From: Mohammad Shahid <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 13 Jan 2021 12:57:17 -0500

| | Tech Support Test

Name | Mohammad Shahid
E-mail | [email-masked]
Phone Number | (+91) 8957200632
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Shaheen Bagh Okhla
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Linux

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Revatalize Herbal India Pvt Ltd | Technical support Engineer | 21 March | 25000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1)Check the internet connectivity.
2)Then check the website, whether it's written right or not.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1) Firstly switch on the bluetooth on both of the device
2)Then pair the device on your mobile

What according to you makes you a good candidate for customer service or technical support job?

1) Behaviour
2) Establishment between customer and candidate

On a scale of 1 - 5 please rate your fluency in spoken English | 3

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