Subject: Tech Support Candidate - Avinash Dubey
From: Avinash Dubey <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 13 Jan 2021 12:10:00 -0500

| | Tech Support Test

Name | Avinash Dubey
E-mail | [email-masked]
Phone Number | (201306) 8299359943
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Sector 76,noida
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | N/A | N/A | |
Previous Employer 1 | N/A | N/A | |
Previous Employer 2 | Global logics | Tech support | |

In your past experience you have (select all that applies)

Interacted with customers over Email
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First of all I will ask the customer provide us the platform he is using and then give him the troubleshooting accordingly..

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1-Switch on the speaker's bluetooth
2-Turn on mobile phone's bluetooth
3-Search for the device name
4-Connect to the bluetooth with same device name.

What according to you makes you a good candidate for customer service or technical support job? | My past experience and ability to express myself clearly to the customer makes me a promising candidate.Along with this, I have good communication skill.
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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