Subject: Tech Support Candidate - SOMESH PATEL
From: SOMESH PATEL <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 13 Jan 2021 10:26:03 -0500

| | Tech Support Test

Name | SOMESH PATEL
E-mail | [email-masked]
Phone Number | (91) 7290887505
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I live walking distance to office
Where do you currently live (area) | B 1/53 GALI NO 3 NEW ASHOK NAGAR
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | SALES

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | MY MONEY MANTRA FINTECH PVT LTD | UNIT MANAGER | N/A | 30800
Previous Employer 1 | WEALTHFUND SERVICES PVT LTD | TEAM LEADER | 10/05/2019 | 25000
Previous Employer 2 | MY FINANCE CARE ADVISORS PVT LTD | SENIOR SALES ASSOCIATE | 15/04/2018 | 22000

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | FIRSTLY I WILL CHECK MY INTERNET CONNECTION IF CONNECTION IS FINE THEN I WILL CLEAR ALL THE CACHES AND COOKIES THEN RESTART THE PC

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1. SWITCH ON THE BLUETOOTH DEVICE
2. ACTIVATE BLUETOOTH IN MOBILE
3. PAIR WITH BLUTOOTH SPEAKER

What according to you makes you a good candidate for customer service or technical support job? | TO BECOME A GOOD CANDIDATE FOR CUSTOMER SERVICE WE HAVE TO BE VERY ACTIVE WHILE LISTENING CUSTOMER PROBLEM AND GAVE THEM BEST POSSIBLE SOLUTION. CUSTOMER SATISFACTION MAKES GOOD CANDIDATE
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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