Subject: Tech Support Candidate - Jeetendra Kumar Jeetendra
From: Jeetendra Kumar Jeetendra <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 13 Jan 2021 08:33:21 -0500

| | Tech Support Test

Name | Jeetendra Kumar Jeetendra
E-mail | [email-masked]
Phone Number | (91) 7042255797
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Pandav Nagar Delhi 110092
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Linux
Hardware - Basic
Hardware - Advanced

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Wipro pay role skypro | Gurgaon | Still working | 15000
Previous Employer 1 | Shine Media | Patan | Jan 2014 | 12000
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First we clean browsing history than check with another browser wither that website is working or not, we can alos check browser version, check if firewall or antivirus blocking
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Open Mobile settings,than on blutooth check there bluetooth speaker will show now paire that device.
What according to you makes you a good candidate for customer service or technical support job? | When ever I got any issue from system I will first check what kind issue customer facing with the system than follow step by step troubleshoot, and resolve the issue
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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