Subject: Tech Support Candidate - CHETAN GUPTA
From: CHETAN GUPTA <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 13 Jan 2021 07:24:43 -0500

| | Tech Support Test

Name | CHETAN GUPTA
E-mail | [email-masked]
Phone Number | (91) 8889027247
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Noida
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | .

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Indiabulls Consumer Finance limited Gurgaon | Officer | 10 Feb 2021 | 17434
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First of all we have required a screenshot of the error that which type of error is it occurs..and if the error is beyond the customer side then we take action on other secinrio

Please list the steps to connect a Bluetooth speaker to your mobile phone.

First i have to start my phone bluetooth and speakers on.

Second pairing with each other and when it will done. it is ready to use

What according to you makes you a good candidate for customer service or technical support job?

Customer satisfaction
Customer orientation
Patience
Multi tasker
Good ability to listen

On a scale of 1 - 5 please rate your fluency in spoken English | 4

| |