Subject: Tech Support Candidate - Arif Jameel
From: Arif Jameel <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 13 Jan 2021 06:57:10 -0500

| | Tech Support Test

Name | Arif Jameel
E-mail | [email-masked]
Phone Number | (+91) 7408591692
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Sector 49, noida
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

Hardware - Basic
Hardware - Advanced
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Rashmi rare earth ltd | TRC Engg | Till now | 28000/-
Previous Employer 1 | Vivo mobile india pvt ltd | Sr. Technician | 6/12/20 | 22000/-
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1. Check the Internet connection is working or not ?
2. Is this specific website is showeing error in  your device only ?
3. Restart device .

Please list the steps to connect a Bluetooth speaker to your mobile phone.

open you speaker's buetooth and then open bluetooth section in your mobile then search for device.
If your bluetooth device shown then click on your speakers name. Now its connected.

What according to you makes you a good candidate for customer service or technical support job? | i am good to sharing jnformation and steps for support anyone.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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