Subject: Content Writer Candidate - Vishal sharma
From: Vishal sharma <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 13 Jan 2021 06:53:51 -0500

| | Content Writer Test

Name | Vishal sharma
E-mail | [email-masked]
Phone Number | (+91) 7011662160
Where do you currently live (area) | Noida

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | capgemini | associate | 31 december 2020 | 16000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

Please write a short blog of 300 words on how to manage social media customer service. Below are two reference blogs. Please keep in mind that we want to jump to points straight away instead of wasting words on intro etc. 1. https://blog.hootsuite.com/multilingual-social-media-presence/ 2. http://veracontent.com/2016/11/22/multilingual-social-media/ | Social media offers a way to provide great customer service around the clock. Social media can be a great customer service tool. By handling customer complaints and concerns on social media, you'll show other customers. Social media customer service is offering support through social channels, like Facebook and Twitter. It lets businesses meet customers where they are and quickly answer questions. Over 60% of customers think solving an issue fast is the most important part of good support. Respond Quickly. It's important to respond quickly and efficiently to customer complaints on social media. Listen. Use the social Web to listen for complaints made directly to you and indirectly about you.
Please share links to blogs written by you | https://blog.hootsuite.com/multilingual-social-media-presence/

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