Subject: Content Writer Candidate - PRATEEK KWATRA
From: PRATEEK KWATRA <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 13 Jan 2021 05:17:50 -0500

| | Content Writer Test

Name | PRATEEK KWATRA
E-mail | [email-masked]
Phone Number | (95407) 77654
Where do you currently live (area) | Rohini, Delhi

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Na | | |
Previous Employer 1 | Na | | |
Previous Employer 2 | Na | | |

Please write a short blog of 300 words on how to manage social media customer service. Below are two reference blogs. Please keep in mind that we want to jump to points straight away instead of wasting words on intro etc. 1. https://blog.hootsuite.com/multilingual-social-media-presence/ 2. http://veracontent.com/2016/11/22/multilingual-social-media/

Multilateral strategy needs to be followed:

1. Leveraging technology to market the product or services of the client using strategies like SEO, leads generation, optimising social media handles.
2. Use visual content to highlight the client products in local language that cater to a specific geography.
3. As a confidence building measure, highlight the testimonials of the previous clients through hyperlinks of the same or short videos describing customer service experiences.
4. Use language stats of sites like YouTube, Instagram, Pinterest to create and target ads based on language.
5. Offer trial periods and easy return policies to customers.

Please share links to blogs written by you | New to start

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