Subject: Tech Support Candidate - Mohit Sharma Mohit
From: Mohit Sharma Mohit <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 12 Jan 2021 09:09:23 -0500

| | Tech Support Test

Name | Mohit Sharma Mohit
E-mail | [email-masked]
Phone Number | (91) 8929536559
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Delhi
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows OS - Advanced

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Sharma Associates' | Executive | 31 January |
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Step1: Try to open the Google chrome and in the address box type " www.ndtv.com".
Step2: If the following website is not opening close the browser and check the WiFi connection or data connection to see if the internet is working properly
Step3: If the internet is working properly then right click on the google chrome icon and check if there is any update available.
Step4: If everything is fine then we will send the technical representative at your doorstep

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Step1:Swipe down from the top of the screen.
Step2: Touch and hold Bluetooth .
Step3: Tap Pair new device. If you don't find Pair new device, check under "Available devices" or tap More. Refresh.
Step4: Tap the name of the Bluetooth device you want to pair with your device.
Step5: Follow any on-screen instructions.

What according to you makes you a good candidate for customer service or technical support job? | I am well versed in English language and learning new Programming languages.
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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