Subject: Tech Support Candidate - Puneet Singh
From: Puneet Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 12 Jan 2021 03:33:30 -0500

| | Tech Support Test

Name | Puneet Singh
E-mail | [email-masked]
Phone Number | (+91) 8273307555
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Moradabad (UP)
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Hardware - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Core integra consulting services | Operation Executive | Currently working | 23000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

first check for url that there is no mistake in typing.

Check internet connection.

Check router.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Open Bluetooth in mobile.

Open bluetooth searching in speaker.

You will find the speaker name in search Bluetooth device in mobile.

Click on connect.

Connection established done..

What according to you makes you a good candidate for customer service or technical support job? | I will first understand the problem completely  of customer then provide the step by step solutions to solve problem.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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