Subject: Tech Support Candidate - Kalim Anwar
From: Kalim Anwar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 12 Jan 2021 03:09:09 -0500

| | Tech Support Test

Name | Kalim Anwar
E-mail | [email-masked]
Phone Number | (91) 9953831703
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Laxmi Nagar Delhi
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MacOS
Networking - basic
Hardware - Advanced
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Nugrids solutions | Customer care executive | |
Previous Employer 1 | Saburi TLC | Sr.solution engineer | March 2020 | 29000
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with International customers on Phone
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

First i will close the browser and reopen it if still not working then i need to check internet connection because some time its showing connected but itd not transfer data

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1.Trun on the bluetooth option on the speaker
2. Once the bluetooth option will be enabled on speaker
3. Then open bluetooth option on your phone and click on the bluetooth speaker name and connect

What according to you makes you a good candidate for customer service or technical support job? | As I have almost 2.5 years experience on sane profile so that's by its making me good candidate of same.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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