Subject: Tech Support Candidate - Banaja Behera
From: Banaja Behera <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 12 Jan 2021 00:46:41 -0500

| | Tech Support Test

Name | Banaja Behera
E-mail | [email-masked]
Phone Number | (76069) 46406
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Orissa
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Linux
Networking - basic
VoIP

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | | | |
Previous Employer 1 | Wipro | Test Engineer | 30.07.2020 | 28100
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Used a case management tool
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | After rebooting check if you are still having the same problem again. Many times this is all that needed to fix issues you may have the test engineer.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | First on the Bluetooth on my mobile.Than I am on the Bluetooth device.Than check properly connected or not.
What according to you makes you a good candidate for customer service or technical support job? | I am understanding all types of customer issuse.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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