Subject: Tech Support Candidate - Ranjan Shrivastva
From: Ranjan Shrivastva <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 11 Jan 2021 10:10:44 -0500

| | Tech Support Test

Name | Ranjan Shrivastva
E-mail | [email-masked]
Phone Number | (7508) 481208
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Chandigarh
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

Linux
Networking - basic
Hardware - Basic
Speakers & Audio
VoIP

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Access infotech | System Officer | NA | 34500
Previous Employer 1 | Pic n frames | Network administrator | 31.12.1016 | 18000
Previous Employer 2 | Nebero systems | System administrator | 30.10.2015 |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | I will check network connection first.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

On bluetooth
Scan for device
Connect

What according to you makes you a good candidate for customer service or technical support job? | Calm nature
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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