Subject: Chats assigned to Enterprise group
From: "Heta Nyrhinen (HNYR)" <[email-masked]>
To: Ashish Dabral <[email-masked]>
Date: Mon, 11 Jan 2021 14:26:35 +0000

Hello Ashish,

There seems to be a Zendesk automation that assigns Chat tickets to the Enterprise group, example ticket #123187.

Could you please look into this and direct Enterprise chats to EPOS L1 group and Gaming chats to the Gaming group (Gaming should already be working correctly).

Best regards​​
Heta Nyrhinen
Project Manager
Global Support and Service
+45 4470 0148
+45 2213 1261

EPOS Group A/S​ · Industriparken 27 · DK-2750 Ballerup · Denmark
<https://www.eposaudio.com/en/dk>

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