Subject: Tech Support Candidate - Ashu Rani
From: Ashu Rani <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 11 Jan 2021 09:07:57 -0500

| | Tech Support Test

Name | Ashu Rani
E-mail | [email-masked]
Phone Number | (0172) 9855835158
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Chandigarh
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Application support

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Wipro | Technical support engineer | Presently working | 20k
Previous Employer 1 | JmK Infosoft | Team leader | 9-aug-2018 | 12500
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Check the network connection
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Change the mode of speakers as Bluetooth and connect with fone in setting module , then click on Bluetooth options and select the paired device and password it will connecting
What according to you makes you a good candidate for customer service or technical support job? | I'm working last 3 year working with Wipro technologies as a technical support executive
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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