Subject: Tech Support Candidate - Devendra Singh
From: Devendra Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 11 Jan 2021 00:06:24 -0500

| | Tech Support Test

Name | Devendra Singh
E-mail | [email-masked]
Phone Number | (484555) 8602579478
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Badaun (UP)
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Networking - advance
Hardware - Basic
Hardware - Advanced
Speakers & Audio
VoIP

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Ecom express pvt ltd | IT Executive | current working | 20893
Previous Employer 1 | Sirius Global Limited | Network engineer | 21 july 2020 | 16000
Previous Employer 2 | Future focus infotech | Desktop support engineer | 7 july 2019 | 12000

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Delete the temp files,cookies either required admin privilege for outside website
if we have have admin I'd password while  feed it

Please list the steps to connect a Bluetooth speaker to your mobile phone. | Switch onn the power of Bluetooth speaker then enable the bluetooth and connect
What according to you makes you a good candidate for customer service or technical support job? | I huge experienced candidate, I was already worked in last 4 years.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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