Subject: Tech Support Candidate - Venkatesh shukla C r
From: Venkatesh shukla C r <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sun, 10 Jan 2021 13:15:52 -0500

| | Tech Support Test

Name | Venkatesh shukla C r
E-mail | [email-masked]
Phone Number | (91) 8496846754
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Bangalore
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Hardware - Advanced
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Storeking | Business excellence | Working | 25000
Previous Employer 1 | Dhioresearch and engineering Pvt ltd | Application engineer | May 18 2020 | 13200
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Will be closing the tab and reopen it if it doesn't open will see any issues with security of system
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Will enable Bluetooth in device and mobile phon,get it paired with each other
What according to you makes you a good candidate for customer service or technical support job? | Working in the same field from past 3years
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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