Subject: Tech Support Candidate - Manjot Singh
From: Manjot Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sun, 10 Jan 2021 10:54:26 -0500

| | Tech Support Test

Name | Manjot Singh
E-mail | [email-masked]
Phone Number | (+91) 9653660261
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Gurgaon
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Hardware - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | IND innovations | System Engineer | NA | 13000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with customers over Email
Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | I will follow the below troubleshooting as step. 1-  First I will check the internet connectivity.  2 then I will check what is error . 3  Clear the cache cookies

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1.Turn on  bluetooth speaker.
2. Turn on bluetooth in mobile device and start the  scanning a
3.Connect to the speaker and put the password to require

What according to you makes you a good candidate for customer service or technical support job? | I understand the custome requirement first
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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