Subject: Tech Support Candidate - Sunil Kushwaha
From: Sunil Kushwaha <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sun, 10 Jan 2021 00:22:59 -0500

| | Tech Support Test

Name | Sunil Kushwaha
E-mail | [email-masked]
Phone Number | (+91) 9713068848
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Madhya Pradesh
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Hardware - Basic
Hardware - Advanced

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Guess corp ltd. | Associate Engineer | July 2020 | 14000
Previous Employer 1 | HCl comnet ltd. | Customer support engineer | Till to date | 15000
Previous Employer 2 | NA | NA | NA | NA

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First of all check internet connection on the computer system, if internet connection is ok then try to other browsers to open a website, if still you are not able open this website it's may be some server issue on this website.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1 open your mobile phone setting.
2 go to Bluetooth setting .
3 On your mobile phone Bluetooth.
4 check the available Bluetooth devices.
5 select & connect Bluetooth device.

What according to you makes you a good candidate for customer service or technical support job? | Because I have already manage to client as a technical support engineer over 5 years.
On a scale of 1 - 5 please rate your fluency in spoken English | 1

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