Subject: Tech Support Candidate - Shilpa NA
From: Shilpa NA <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 9 Jan 2021 15:00:48 -0500

| | Tech Support Test

Name | Shilpa NA
E-mail | [email-masked]
Phone Number | (91) 9758698616
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Noida sector59
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | | | |
Previous Employer 1 | Ienergizer | Jr. Engineer | 5Nov | 20000
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

URL was not found on this server.
Website not available.
The 504 code page

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Swipe down from the top of the screen.
Touch and hold Bluetooth .
Tap Pair new device. If we don't find Pair new device, check under Available devices or tap More. Refresh.
Tap the name of the Bluetooth device we want to pair with our device.
Follow any on-screen instructions.

What according to you makes you a good candidate for customer service or technical support job? | To full fill the customers issue
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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