Subject: Re: Not Assigned Tickets
From: Pritish Nandi <[email-masked]>
To: Ashish Dabral <[email-masked]>
Cc: "Sara Aknooni, SRAK" <[email-masked]>, "Heta Nyrhinen, HNYR" <[email-masked]>
Date: Fri, 8 Jan 2021 05:52:18 -0700 (MST)

Thanks, Ashish, 

All tickets assigned. 

Regards, 
Pritish 

From: "Ashish Dabral" <[email-masked]> 
To: "Pritish Nandi" <[email-masked]> 
Cc: "Sara Aknooni, SRAK" <[email-masked]>, "Heta Nyrhinen, HNYR" <[email-masked]> 
Sent: Friday, January 8, 2021 6:06:25 PM 
Subject: Not Assigned Tickets 

Hello Pritish, 

These below tickets are under Enterprise and already overdue but they are not assigned to any agents. Could you please have a look? 

ID 	Assignee 	Requested 	Assignee updated 	Due date 	Next SLA breach 
122210 		1/5/2021 14:21 			1/6/2021 8:21 
122458 		1/6/2021 14:34 			1/7/2021 8:34 
122595 		1/7/2021 9:38 			1/7/2021 16:00 

Regards, 
Ashish Dabral