Subject: Tech Support Candidate - Saurabh Kumar
From: Saurabh Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 8 Jan 2021 06:42:22 -0500

| | Tech Support Test

Name | Saurabh Kumar
E-mail | [email-masked]
Phone Number | (+91) 08587818552
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I live walking distance to office
Where do you currently live (area) | New ashok nagar
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
Linux
Networking - basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Bharti Airtel | L1 | 13 January | 280000
Previous Employer 1 | NIC pay roll of silver touch | Server administration | 28 February 2019 | 220000
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with International customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Firstly check network connectivity if that is ok then check enternet cocies and reset enter net setting

And enable the settings

Please list the steps to connect a Bluetooth speaker to your mobile phone. | Frist on the bluetooth headset and open mobile Bluetooth and search the device and pairing and connect
What according to you makes you a good candidate for customer service or technical support job? | Because we are working on team not personal and not belemeing any one
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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