Subject: Tech Support Candidate - Ahmad Raza
From: Ahmad Raza <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 8 Jan 2021 04:34:59 -0500

| | Tech Support Test

Name | Ahmad Raza
E-mail | [email-masked]
Phone Number | (91) 7991138997
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Jharkhand
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | NA | | |
Previous Employer 2 | NA | | |

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | I will check my internet connection first after that if still it shows error then i will try to open this website from other browsers
Please list the steps to connect a Bluetooth speaker to your mobile phone. | I will on the Bluetooth of the speaker first,then will on my mobile Bluetooth and search the new devices then after pair the both devices and connect them

What according to you makes you a good candidate for customer service or technical support job?

A good communication
A good listener
Be patient and listen the customers problem carefully

On a scale of 1 - 5 please rate your fluency in spoken English | 3

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