Subject: Tech Support Candidate - Sandeep Singh
From: Sandeep Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 8 Jan 2021 02:54:51 -0500

| | Tech Support Test

Name | Sandeep Singh
E-mail | [email-masked]
Phone Number | (273001) 9935794837
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | 273001
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Networking - advance

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Aforeserve | Try Engineer | Aug 2020 | 13800
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Used a case management tool

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1.Restart my system.
2.make sure that interest is working.
3.check whether the website is down to everyone or to me only.

Please list the steps to connect a Bluetooth speaker to your mobile phone. | Pair it
What according to you makes you a good candidate for customer service or technical support job? | To solve the problem of the customer.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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