Subject: Tech Support Candidate - VIJAY ARSUDE
From: VIJAY ARSUDE <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 8 Jan 2021 02:33:03 -0500

| | Tech Support Test

Name | VIJAY ARSUDE
E-mail | [email-masked]
Phone Number | (560068) 8600176959
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | BASHANKARI , BANGALORE
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Linux
Networking - basic
Hardware - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | MAGNA IFOTECH PVT LTD | DESKTOP SUPPORT ENGG | CURRENTLY WORKING | 16000
Previous Employer 1 | NA | NA | NA | NA
Previous Employer 2 | NA | NA | NA | NA

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email
Used a case management tool
Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

First i will check with admin this website have access in domain or not
then i will clear the all cookies
then i will check website link like start with https or not
then i will check this website is in restricted sites.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Turn on the Bluetooth speaker
then start the Bluetooth of mobile
then scan the available devises from phone
speaker name will come then click on that
it will ask for pair then pair then pair the device

What according to you makes you a good candidate for customer service or technical support job? | Good technical skill, fast learner, should be flexible with work
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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