Subject: Tech Support Candidate - Taukeer Ahmed
From: Taukeer Ahmed <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 7 Jan 2021 12:47:45 -0500

| | Tech Support Test

Name | Taukeer Ahmed
E-mail | [email-masked]
Phone Number | (0612) 9948971228
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Patna
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

Networking - basic
Networking - advance

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | | | |
Previous Employer 1 | Oranks infotech | System Admin | 1 st August 2020 | 15000
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1st restart my computer
2 check my internet connection
3 check the website is down or not

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1 opened my bluetooth
2 check available device
3 connect to the bluetooth speaker
4 enter the password and press ok

What according to you makes you a good candidate for customer service or technical support job? | Positive attitude
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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