Subject: Tech Support Candidate - Harry Harry
From: Harry Harry <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 7 Jan 2021 12:25:03 -0500

| | Tech Support Test

Name | Harry Harry
E-mail | [email-masked]
Phone Number | (201301) 9990946249
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Noida sector 18
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

Speakers & Audio
Uuu

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Wipro | Engineer | 29 .8 .2020 | 25k
Previous Employer 1 | Aegis | C.c.e | |
Previous Employer 2 | Ienergizer | C.c.e | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First of all i will check the internet  speed.and try to open in google chrome. And refresh the page one time

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Turn on blutooth option
Then paired the device.and connect to each other.

What according to you makes you a good candidate for customer service or technical support job? | Listen the customer carefully and according to the problem  provide the resolution.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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