Subject: Tech Support Candidate - Shushant kumar
From: Shushant kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 7 Jan 2021 10:56:59 -0500

| | Tech Support Test

Name | Shushant kumar
E-mail | [email-masked]
Phone Number | (91) 8273739223
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Meerut City
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

Networking - basic
Semantec endpoint protection manager

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Ambit switchgear pvt ltd | GET | | 13200
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | The connection was interrupted.the connection was reset.the connection has timed out
Please list the steps to connect a Bluetooth speaker to your mobile phone. | First of all we will turn on the Bluetooth of our speaker and after that we will turn on the Bluetooth of our phone and will search and we will do it by clicking on it.  Then our connection will be activated.
What according to you makes you a good candidate for customer service or technical support job? | want to get into the technical support profile because I know that I can learn a lot from there because there are different problems that I will solve and from them I can learn a lot for my future so that my career  May the growth be good and I will talk to the people of other country over there.  I will solve their problem.  That will make my communication even better.
On a scale of 1 - 5 please rate your fluency in spoken English | 1

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