Subject: Tech Support Candidate - Satya tiwari
From: Satya tiwari <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 7 Jan 2021 10:48:23 -0500

| | Tech Support Test

Name | Satya tiwari
E-mail | [email-masked]
Phone Number | (+91) 9315808979
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Ghaziabad
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Hardware - Basic
I have hardware and networking dimploma

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Cyfuture India Pvt ltd | Csa | 2 Dec 2020 | 16300
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Used a case management tool

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Sir please refresh your browser check internet connectivity,also retry after clearing history and cookies of your browser and make sure other sites are working.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Open Bluetooth of mobile/laptop
Search name of device(Bluetooth speaker)
Click on device name
Enter pairing code
Connected

What according to you makes you a good candidate for customer service or technical support job? | Listening-explore all issue- acknowledge- assurance- resolution
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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