Subject: Tech Support Candidate - Kunal Goyal
From: Kunal Goyal <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 7 Jan 2021 09:17:57 -0500

| | Tech Support Test

Name | Kunal Goyal
E-mail | [email-masked]
Phone Number | (+91) 8510992990
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | sanjay nagar ,ghaziabad
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Hardware - Advanced
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | sysnet global | customer support excutive | currently working | 15151
Previous Employer 1 | dell international | field service engineer | 18-09-2020 | 15000
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First i will check my internet connection ,if i did't found any problem there, i will check proxy in my browser and also i will try with other browser as well. then i will check privacy of that website on my OS.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | firstly i need to start that bluetooth device which i have to connect with my mobile,then i will start my mobile's bluetooth as well and find there bluetooth device and click on that. then my mobile will being connect with that bluetooth device
What according to you makes you a good candidate for customer service or technical support job? | Calmness and communication
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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