Subject: Tech Support Candidate - Bhawani Singh
From: Bhawani Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 7 Jan 2021 07:38:16 -0500

| | Tech Support Test

Name | Bhawani Singh
E-mail | [email-masked]
Phone Number | (00) 9664015492
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Rajasthan
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
MacOS
Linux
Networking - basic
Networking - advance
Hardware - Basic
Hardware - Advanced
Speakers & Audio
VoIP

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Goenka college,laxmangarh | Assistant professor | 10 | 20000
Previous Employer 1 | Glitz weekend inn hotel,delhi | IT Manager | Ap2020 | 30000
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email
Used a case management tool

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Frist I will check my Internet connection.If Internet is working,and same error occurs then I will refresh the system or refresh the history of the system.on the another hand I will open the error and try to troubleshoot that problem.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1.we need to On bluetooth mode of speaker.
2.we need to on Bluetooth of mobile and try to search near by active Bluetooth.
3After searching if I will find speaker Bluetooth then I will pair with my mobile.

What according to you makes you a good candidate for customer service or technical support job? | I have experience  as IT manager in hotel industry and a Assistant professor at college.and I am good learner.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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