Subject: Tech Support Candidate - SABBAVARAPU SRINIVASA RAO
From: SABBAVARAPU SRINIVASA RAO <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 7 Jan 2021 07:22:35 -0500

| | Tech Support Test

Name | SABBAVARAPU SRINIVASA RAO
E-mail | [email-masked]
Phone Number | (+91) 9505336719
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | VISAKHAPATNAM
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Networking - advance
Hardware - Basic
Hardware - Advanced
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NAVAYUGA | SYSTEM ENGINEER | TILL DATE | 25000
Previous Employer 1 | AIRNET WIFI | SYSTEM ENGINEER | 2018 APRIL | 14000
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | If the website will not open in browser means i will try to open this website in other browsers.If it opens in others browser its means the browser problem .If not opened in any web browser ,The browser has been restricted

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Swipe down from the top of the screen.
Touch and hold Bluetooth .
Tap Pair new device. If you don't find Pair new device, check under "Available devices" or tap More. Refresh.
Tap the name of the Bluetooth device you want to pair with your device.

What according to you makes you a good candidate for customer service or technical support job? | we have to give best support to the customer and cant feel any difficult while helping them and we have to full fill there needs
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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