Subject: Tech Support Candidate - nandini sharma
From: nandini sharma <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 7 Jan 2021 07:18:28 -0500

| | Tech Support Test

Name | nandini sharma
E-mail | [email-masked]
Phone Number | (91) 7042923515
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | delhi
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Hardware - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | luxottica india eyewear pvt limited | assistant officer | 31stjan2020 | 31000
Previous Employer 1 | hilti india pvt limited | cystomer service executive | 31stjan2019 | 27000
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email
Used a case management tool

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | ill try to reopen the website again,if still this issue persist .ill shutdown the system and reopen the system and try to open the website and again this issue arises ill contact the customer care.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | to connect bluetooth speaker ill first on the bluetooth speaker then ill on my phone bluetooth and will do the pairing.
What according to you makes you a good candidate for customer service or technical support job? | good candidate is one who is punctual and works aacording to business need.
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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