Subject: Tech Support Candidate - Jayant Kumar
From: Jayant Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 7 Jan 2021 07:02:55 -0500

| | Tech Support Test

Name | Jayant Kumar
E-mail | [email-masked]
Phone Number | (+91) 7979871521
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | New delhi
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Networking - advance

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Inknowtech | Network engg | Working | 14890
Previous Employer 1 | Bailment | Project engg | 2019 | 14700
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with customers over Email
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Something went wrong,no internet
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Bluetooth on- search device- device connected
What according to you makes you a good candidate for customer service or technical support job? | Knowledge about all the things which are operated.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

| |