Subject: Tech Support Candidate - Tarun Pathaj
From: Tarun Pathaj <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 7 Jan 2021 06:59:12 -0500

| | Tech Support Test

Name | Tarun Pathaj
E-mail | [email-masked]
Phone Number | (91) 8595725994
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Uttam Nagar
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Whitehat jr | Sales manager | Till date | 46200
Previous Employer 1 | Ascentan | Sr TSO | June 2020 | 40000
Previous Employer 2 | TLC | Sales Executive | May 2015 | 22500

In your past experience you have (select all that applies)

Interacted with International customers on Phone
Interacted with customers over Email
Used a case management tool

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Check Internet Is It Connected Or Not
Check Error What Kind Of Error I Am Getting
Try To Clean Cookies And Browser History
Update Google Chrome Browser
Will Try To open in incognito

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Go to Bluetooth option
Scan and look for the name of the device that you are trying to connect
And then select the name and connect

What according to you makes you a good candidate for customer service or technical support job? | I have knowladge in technical support moreover also have experience into customer service
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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