Subject: Tech Support Candidate - Kaushal Chaudhary
From: Kaushal Chaudhary <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 6 Jan 2021 13:27:52 -0500

| | Tech Support Test

Name | Kaushal Chaudhary
E-mail | [email-masked]
Phone Number | (91) 7065142345
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Vaishali
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Networking - advance
Hardware - Basic
Hardware - Advanced
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Tcs | Teachlead | | 25000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Fist I check internet working or not
Then check lan cable of sytem.its plugin or not.if use data card for internet then check signal is coming or not.and also check any proxy and antivirus not block this side

Please list the steps to connect a Bluetooth speaker to your mobile phone. | Fist I on speaker.and on mobile phone bluetooth as well as speaker if has on of function. Now search speaker bluetooth name in mobile phone with pressing bluetooth option.then salect that name and connect if password required for connect then put valid password
What according to you makes you a good candidate for customer service or technical support job? | Yes
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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