Subject: Tech Support Candidate - Rajendraprasath c
From: Rajendraprasath c <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 6 Jan 2021 06:36:36 -0500

| | Tech Support Test

Name | Rajendraprasath c
E-mail | [email-masked]
Phone Number | (91) 7502308904
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | bangalore
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Networking - advance
Hardware - Basic
Hardware - Advanced
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Hi-Tech Informatics pvt ltd | system admin L2 | NA | 22K
Previous Employer 1 | Netconnect Pvt Ltd | system admin L1 | 24/Sep/2018 | 16K
Previous Employer 2 | 3i Infotech | Desktop Engineer | 1/Apr/20217 | 12K

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Used a case management tool
Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | i'm not getting any error when i open this website.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | this laptop Bluetooth & laptop speaker is not working
What according to you makes you a good candidate for customer service or technical support job? | The ideal candidate usually embraces the opportunity to try new ways of doing things.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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