Subject: Tech Support Candidate - Ishrat Ashraf
From: Ishrat Ashraf <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 6 Jan 2021 04:10:43 -0500

| | Tech Support Test

Name | Ishrat Ashraf
E-mail | [email-masked]
Phone Number | (+91) 78893881
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Poshanpur dwarka sector 23
Which best describes your Technical Support capabilities | I don't have experience or skills for Technical Support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Hardware - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | | | |
Previous Employer 1 | | | |
Previous Employer 2 | Hexamed pvt ltd | Operations executive | 05-12-2020 | 12000

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

First of all, i will check if my internet connection is working properly. If it is working, i ll reload the page and see if it works.
If i am not able to fix the problem, i ll seek technical assistance from other available resources.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1.Turn on the Bluetooth.
2. Goto phone settings, turn on the Bluetooth and search for an active Bluetooth device which is your speaker.
3. The name of your speaker will appear once the search operation is over.
4. Click on the device name and hence your bluetooth will be automatically connected.

What according to you makes you a good candidate for customer service or technical support job? | A candidate with good communication skills and knowledge of subject is suitable for the position.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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