Subject: Tech Support Candidate - Adarsh A
From: Adarsh A <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 6 Jan 2021 04:04:12 -0500

| | Tech Support Test

Name | Adarsh A
E-mail | [email-masked]
Phone Number | (+91) 9656548823
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Bangalore
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | VoIP

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | IP MOMENTUM | UC ENGINEER | 06/01/21 | 33000
Previous Employer 1 | NA | NA | NA | NA
Previous Employer 2 | NA | NA | NA | NA

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Once it shows error on this browser i will try entering the link an alternative system . If its shows same error i will check my internet connectivity... If the link loads on the other system i will restart this system
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Switch on the speaker.  Switch on bluetooth on the  mobile device. Then search for devices. Pair the two devices
What according to you makes you a good candidate for customer service or technical support job? | I am a good team player and i am well experienced in handling pressure situation. Passionate about completing the task within the deadline.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

| |