Subject: Tech Support Candidate - Kumar Ranjan
From: Kumar Ranjan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 6 Jan 2021 02:05:43 -0500

| | Tech Support Test

Name | Kumar Ranjan
E-mail | [email-masked]
Phone Number | (+91) 7779832414
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Patna, Bihar
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Linux
Networking - basic
Hardware - Basic
Hardware - Advanced
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Myntra | IT Executive | Present | 17000
Previous Employer 1 | HCCBPL | System Analyst | 30 June 2018 | 14000
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Sir, please tell me error which is coming on you screen.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

- Turn-On your Bluetooth of mobile and turn on speaker's Bluetooth also
- hold the bluetooth icon, after that you get the all available Bluetooth device
- select one as you want to connect device
- pair the device
- now your

What according to you makes you a good candidate for customer service or technical support job? | I think good listener become a good technical support executive, and good problem solving attitude better support make me good candidate.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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