Subject: Tech Support Candidate - Mahendra Singh
From: Mahendra Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 5 Jan 2021 07:18:36 -0500

| | Tech Support Test

Name | Mahendra Singh
E-mail | [email-masked]
Phone Number | (+91) 9821614130
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Noida sec 15
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Ln tech info zone Pvt ltd | CCE | 5th Jan 2021 | 20000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

General Website Troubleshooting Steps
Refresh the page. ...
Make sure JavaScript is enabled. ...
Make sure Cookies are enabled. ...
Clear your cache and cookies. ...
Make sure your web browser is up to date. ...
Restart your web browser. ...
Try a different web browser

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Swipe down from the top of the screen.
Touch and hold Bluetooth .
Tap Pair new device. If you don't find Pair new device, check under "Available devices" or tap More. Refresh.
Tap the name of the Bluetooth device you want to pair with your device.
Follow any on-screen instructions.

What according to you makes you a good candidate for customer service or technical support job? | I am a kind of ethical individual With good communication skills, which I use to Interact with customers and make the satisfaction upto there need.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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