Subject: Tech Support Candidate - Priya Manjari Priya
From: Priya Manjari Priya <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 5 Jan 2021 02:58:34 -0500

| | Tech Support Test

Name | Priya Manjari Priya
E-mail | [email-masked]
Phone Number | (+91) 9155555623
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Greater Noida
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

Linux
Networking - basic
VoIP

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | | | |
Previous Employer 1 | Bharti Airtel limited | Network engineer | September 2020 | 15000
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | We can refresh the page and try reloading the same page on same URL & check for proper internet connectivity approx 200kbps to run a browser link then we'll open the link in secure mode that is https://www.ndtv.com then then we'll go through it by default if it will get opened.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Turn your Bluetooth first
Turn on your mobile side Bluetooth
Start searching for the device
In advance mode it will get the device name. Click on that particular device & asking for paired & access. Give it permission for pairing the device then it connect the mobile phone through Bluetooth

What according to you makes you a good candidate for customer service or technical support job? | For technical support job ky experiences &qualifications make me good candidate for this role as it will increase my skills growth & give fluency in spoken English .
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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