Subject: Tech Support Candidate - Sahil Bajaj
From: Sahil Bajaj <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 4 Jan 2021 21:56:20 -0500

| | Tech Support Test

Name | Sahil Bajaj
E-mail | [email-masked]
Phone Number | (110015) 7357230000
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Moti nagar
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Hardware - Basic
VoIP
Firewall

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Cjdarcl logistics limited | System administrator | Na | 19000
Previous Employer 1 | Sisl infotech Pvt Ltd | Network administrator | March 2017 | 14000
Previous Employer 2 | Na | Na | Na | Na

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Firstly I will check the internet it is working or not if it is working
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Firstly I will open the Bluetooth of the speaker make sure it is on discover mode then I will open the mobile phone bluetooth and search the device then tap on device name and it will gone connected
What according to you makes you a good candidate for customer service or technical support job? | The person who will hear the problem and diagnose the problem of the user and resolves in good time interval is the good candidate.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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