Subject: Tech Support Candidate - Mohd Furkan
From: Mohd Furkan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 4 Jan 2021 13:36:10 -0500

| | Tech Support Test

Name | Mohd Furkan
E-mail | [email-masked]
Phone Number | (91) 8130981514
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Noida
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

Networking - advance
O365,TCP, windows, vendor management

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | M.Intergraph system Pvt Ltd | Customer support Engineer | 21 days | 16400
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Make Sure the Internet Connection Work and DNS change.

Please list the steps to connect a Bluetooth speaker to your mobile phone. | Go to settings and  surch bluetooth
What according to you makes you a good candidate for customer service or technical support job? | Knowledge of the industry and ability to communicate
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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