Subject: Tech Support Candidate - Satyendra Patel
From: Satyendra Patel <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 4 Jan 2021 09:17:55 -0500

| | Tech Support Test

Name | Satyendra Patel
E-mail | [email-masked]
Phone Number | (+91) 7814836020
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Barnala Punjab
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Linux
Networking - basic
Hardware - Basic
Hardware - Advanced

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Applied Electro Magnetic Pvt Ltd | Technical support Engineer | NA | 27000
Previous Employer 1 | NA | NA | NA | NA
Previous Employer 2 | NA | NA | NA | NA

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Used a case management tool

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | 1:- Check with network connectivity my computer if network is ok then check address of website.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1:- Switch on your Bluetooth speaker.
2:- On Bluetooth in your mobile.
3:- Go to settings select Bluetooth options.
4:- select your Bluetooth speaker name in listed and it will connect with your mobile.
5:- If your Bluetooth speaker is not listed then select advance options and select search nearby options and select your Bluetooth speaker and it will connect with your mobile.

What according to you makes you a good candidate for customer service or technical support job? | My current work experience is make me perfect candidate for this position
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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