Subject: RE: Overdue Tickets - Quality
From: "Muhammad Ali (MUAI)" <[email-masked]>
To: Ashish Dabral <[email-masked]>
Cc: "Sara Aknooni (SRAK)" <[email-masked]>, "Heta Nyrhinen (HNYR)" <[email-masked]>
Date: Mon, 4 Jan 2021 13:16:32 +0000

Hello Ashish,

The ticket 119483 is already updated, we are awaiting reply from customer.

Best regards​​
Muhammad Ali
Technical Support Specialist
Global Support and Service
+45 5618 0013
+45 9399 0566
EPOS Group A/S​ · Industriparken 27 · DK-2750 Ballerup · Denmark
<https://www.eposaudio.com/en/dk>

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From: Ashish Dabral <[email-masked]>
Sent: Monday, January 4, 2021 12.34
To: Muhammad Ali (MUAI) <[email-masked]>
Cc: Sara Aknooni (SRAK) <[email-masked]>; Heta Nyrhinen (HNYR) <[email-masked]>
Subject: Overdue Tickets - Quality

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Hello Muhammad,

The below ticket is overdue. Could you please update the ticket?

ID
Assignee
Requested
Assignee updated
Due date
Next SLA breach
119483
Muhammad Ali
12/16/2020 16:58
12/29/2020 14:16
12/22/2020 16:04

Regards,
Ashish Dabral