Subject: Tech Support Candidate - Adarsh Singh
From: Adarsh Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 4 Jan 2021 07:19:30 -0500

| | Tech Support Test

Name | Adarsh Singh
E-mail | [email-masked]
Phone Number | (91) 7982439121
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Gurgaon
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Hardware - Basic
Hardware - Advanced
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | DPS International Edge | Desktop Support Eng. | | 25000
Previous Employer 1 | Starling Softwares Pvt. Ldt. | System Admin | 30 June 2019 | 15000
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

First of all i check that URL is right or wrong.
Then check that an connected or not with internet

Please list the steps to connect a Bluetooth speaker to your mobile phone.

First of all turn on bluetooth of speaker.

1-Go to Mobile Setting.2-Tap the Bluetooth option
3-Turn on Bluetooth. 4- If device is already added to list we connect it otherwise search for it. When seach comopleted there is a symblol for devicce press and connect.

What according to you makes you a good candidate for customer service or technical support job? | My attitude, passion and ability to listen. To deal with customers you need to be assertive and a problem solver
On a scale of 1 - 5 please rate your fluency in spoken English | 2

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